My account was blocked over 6 weeks ago and i have provided everything asked for. I have close to £10,000 in my account and I am stuck in another country with no access to my funds. I have written countless emails and called countless times. Their customer service puts you on hold for 20mins and cuts out. They don't ever pick up the phone. This company is a fraudulent company without a doubt and the UK government has to do something about this. They will ruin a lot of people. I just need my money out of this company immediately. My complaint mirrors a lot of complaints i have read on this platform.