I bought online a gold samsung galaxy j5( item number 5941) from gadget monocle on Saturday 30/01/16. I received it by post from your post address which is: key Mail UK Ltd, 12 Saxon Way Trading, West Drayton, UB7 0LW 0lw, GB on 04/02/16. As I was not satisfied, I return it in the same address above on 05/02/16. After that I send to you four email asking for the refund of my money but till now I didn't hear anything from you. You policy said that when the customer aren't satisfied for what he has purchased after he has returned the item to you he must wait 15 days to get its money back. I tracked the retuning item and I got the confirmation that the item has been delivered to the address above on 08/02/16. From that date to now it's more than 15 days and I still don't get my money back . Please could you refund my money in the next few days if not I am in an obligation to take a legal action against your company. Kind Regards Noel Tchakoute 28 Dover Rd Clifton M27 8GP 07832948808