Avoid like the plague. Gadget monocle do provide cheap devices, however if anything goes wrong their so called warranty is largely worthless. My phone stopped working 2 months ago. After sending it to HK for repair they sent it back to me 6 weeks later in the same broken state claiming it was fixed. Over 50 emails later they are still avoiding the issue. Buyer beware, if you are lucky enough to get a working item then you will be fine, if not, prepare for a long drawn out process with no guarantee of repair, replacement or refund.
Update: after asking me to organise a local repair (which they approved) they are now refusing to refund the charges because the local shop was unable to repair it, and they have the gall to ask me to try again with another more expensive provider with no guarantee they will repay the costs.
8 years ago
Gadget Monocle has a
1.5
average rating
from
67
reviews
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