Overall very happy with the service and the product. One suggestion... it wasn't clear to me how the sizing works when I was browsing the site deciding what to buy. My two new nieces are very big for their age and I didn't know how this would work with the sizing. When first browsing my assumption was that sizing was all standardised. For example, for the "Welcome to the World Newborn Gift Parcel", it's not obvious from the name that this comes in different sizes. I had to go into the FAQ to find out that I could choose a size in the order screen. I nearly left the site before digging around to find this out. Having said that, taking another look a the site now it does seem fairly obvious that different sizes are available as it's right there when you click through!! I'm passing on the feedback anyway, as it wasn't clear to me the first time round.