I decided to order the hospital starter pack. The postage stated it would be dispatched within 2 days. After 7 days I had not received anything. I contacted customer services and they informed me that the size I had ordered was out of stock. I was bullied to order a bigger size and said that a body suit would be included as an apology. I had decided to order from baby mori because there was a free promotional blanket. When the package finally arrived a week later, the promotional blanket was missing. I have contacted customer services (Angie) has been contacted on numerous occassions for a refund but I have not heard from them. It is very hard to get refunds. The wu Laity if ge Muslins are not great. The clothes are very soft.