Came to my property to repair a leak for Yorkshire Water. Expressed my concern that repair wouldn’t be completed on day and that I needed access to my drive at all times. I needed confirmation that the works would be completed in the day so operative went back to van. Ten minutes later he returned and confirmed that the works would be completed and jet washed by 18:00. They started work, turned off my water supply completed the repair and reinstated my supply. At 16:00 the driver told me they were leaving and that the rest of the work would be completed by 18:00. I waited until 18:18 and with no one arriving contacted Yorkshire Water who referred me to Morrison’s. They did in fact contact me back but told me that they had no record of being contacted by their operatives and were not in a position to do anything until the following day. Following my conversation with Morrison’s representative, I believe I was lied to by their operative when he told me that the works would be completed in the day. In fact I believe that they did the work in full knowledge that it wouldn’t be finished in the day and did so as they wouldn’t have been paid anything for the afternoon if they left without doing the work. I have worked in the construction industry for almost 50 years and it’s organisations like this that gives our industry a bad name having left a quiet residential street looking like a building site. Not sure what their roadworks licence contains but I’m sure that it wouldn’t allow them to leave the highway and footpaths in such a state.