I arranged for a new meter install through Eon over 2 months ago. The engineer shows up on friday at correct time and comes to look at his job. he was so anxious about parking and says he cannot carry out the work because there is no parking close enough although the meter was literally at the front (main )door of the house and he could literally touch his van his outside from the meter and the street was totally empty. I offered to pay any parking ticket as I really needed meter changed but was told it was a 2 man job as someone has to watch van. I explained I had waited 2 months for this to be carried out. He couldn’t have cared less and just drove off!! I called the office to complain and they told me I would have to wait another 6 weeks for an appointment they also were not understanding at all and offered no reasonable explanation as to why they had not arranged 2 people for the job. They offered another appointment in 7 weeks nothing else!! I am so unhappy with the way the staff of this company have treated me. I am now looking for another company to help it has been so incredibly stressful. Beware Be prepared to be let down with zero customer care. I’m so disappointed I am leaving Eon as they obviously only use this company and never using them again.