We had a appointment with them , we went in..nobody bother to come and ask if we need help , there is a woman standing at the door like a statue ..but dont care at all..so went to ask another gentleman about our appointment, his reponse was the tailor is busy ..so my question is what is the appointment for .. so then we thought we wont stand there and wait ..as i look at the staff face ..they were like having a bad day..i came there to buy something , not wasting time..luckly went into SUITDIRECT...got something right away .service is way way better Will suggest people only go to this shop if u known the owner ..otherwise they dont give a damn. If i can give 0 star, i would