If I could have given 0 stars honestly I would have. I bought my last 4 suits from Moss Bros and never had a issue. I purchased a suit from the Trafford centre store and the manager of the store accused me of wearing the suit and trying to return it. I literally wore it to try at home as I wasn't sure about the colour with the low lighting in the store changing rooms. Andre blatantly refused to return it and accused me of lying which I'm baffled by. I've contacted head office twice and both times they said they will stick with the stores decision without even looking at the suit! I honestly don't know what to do as I'm at a loss for words at how they can treat me like this. I won't stop with this and will take matters as far as possible. It's more about the service since the matter that I am disgusted by and cannot understand how a company as reputable is behaving this way.