When Lord Sterling and Lord Goodman set this scheme up as a charity it was fit for purpose. Now it has turned into another greedy company governed by the FCA because the Charities Commission 😂😂😂 now say it's not a charity - sorry Sterling and Goodman but your legacy is worth nothing. Even though they have made a massive profit, Motability actually charge people for changing their vehicles when their disability worsens, as if these poor souls don't have enough to deal with. Motability also do not allocate a grant to those that need a certain sized car unless they answer ridiculous and personal questions that Motability are allowed to ask!!! I would understand if this was a company that wasn't based on a charity and was supposef to give their all to their customers but this is not the case. I've seen the millions in profits this company has made recently!!!