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Helen
Customer service staff are so helpful, there is nothing too much trouble for them. I had to wait a little longer than usual for them to answer but only around 8 minutes. This is common for all contact centres. Helped me with my insurance queries and also my change of vehicle. I certainly couldn’t buy a large suv myself for small deposit and low monthly fee so think this is an excellent scheme. I understand less choice of car and longer waiting times but this is not just effecting motability but also private buyers too. I have had three cars on the scheme.
1 year ago
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Motability has a 2.1 average rating from 34 reviews

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