This email is from moteas customer services when I enquired about my order. you are obviously eager to start conflicts for no specific reason. Please try to be calm and collected and stick to objective facts. Of course, you may preach to others your mighty wisdom. We don't wish to invest time in conversations as such. The facts related to your orders are simple and clear. We will not offer any further replies to moralizing messages." This is one of several insulting emails I received. I genuinely was not rude or antagonist. I think something got lost in translation but this is not the way to respond a customer.