I ordered a motorcycle tire changer from Motea. It arrived 5 months later. It was fabricated in China. After 1 use on a rear tire of our Yamaha R1, the welds on the unit broke.. The weld was ~30mm long, but was off location and only held the two parts together over 2mm. I've contacted Motea service 4 times now with only a computer response that is automatically generated asking me if the part does not fit. All I look for is a decent response from a real person. I'd like them to replace the faulty component. I imagine I'll just take it to a weld repair shop and pay them to repair the faulty part. I do believe they are a legitimate company. I honestly thought I lost my money. Their focus on the customer is lacking.
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