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KH
I bought a dress for my daughter for Christmas, and the sizing was very inaccurate. Although I bought her size, it didn’t fit her at all an was lacking quality. When I went to return it, I was told they had a 14- day return policy, at Christmas! And then she said they sometimes allow 30 days (um, which one is it?) but I was ten days beyond that. (I bought it in early Dec and have it to her for Xmas, and was within the 30-day range from Xmas day.) No offer of a credit. No offer of a discount on a future purchase. Nothing. So I am stuck with a dress I don’t want. I will never shop at this outlet again. If they handled the return better, I would not be writing this negative review. When buying online, and at Xmas, a return policy that considers the customer is everything.
2 years ago
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Motel Rocks has a 1.4 average rating from 208 reviews

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