Charged me £300+ from my account even though the order didn't go through (website told me it was invalid/incomplete AFTER I put all my card details in), got no confirmation, no delivery date, nothing. Tried contacting customer services via email (no reply), Facebook (no reply), twitter (an automated reply telling me to email them lmao), and then finally got the number for their head office where I was told all their customer advisers were "busy" and that their "mailboxes were full" so I couldn't even leave my number for them to contact me. I have opened a case with my bank because I have no idea how a supposedly legitimate company can get away with that. Clearly, the only customers they care about are the ones with large internet followings:-) DO. NOT. USE. THEM. If your order all goes to plan, then they're great, but you CANNOT TRUST THEM to do right by you if it doesn't.