A company impossible to speak to! Any time: 24/7 you’ll be told your call will take half an hour before it’s answered & I’ve not waited as its atrocious customer service & insulting to be told to wait that long. Emails can take a week or more to be answered & usually do not contain direct satisfactory answers to the points you’re raising. A complaint when eventually responded to receives a text book good practice answer to be followed by a text book good practice acknowledgment letter. Neither addressing or responding to the complaint issues you’ve raised. There then follows silence; your complaint is never addressed. What is interesting tho is that the car sales company I used gained quick responses when your queries are directed to them. It’s as if they have a direct priority line! I would not recommend this company to anyone & would never,ever use them again.