Ordered a Honda civic gearbox.i was quoted a price that was cheaper than everyone else.i paid via a bank transfer.2 days later I got a text message to say that the part was damaged and that I would be fully refunded as they didn't have any more parts in stock.a few days later, using a different name and mobile number I rang again only to be told that the part I needed was in stock.only problem was that it was a £100 dearer.i asked the telesales girl for the donor vehicle registration number so that I could check with the dealers to see if the gearbox was compatible with my vehicle.to my utter amazement it was the same registration number which was provided on the previous occasion.just because someone quoted less the first time, and the company realised their mistake then the easiest thing is to tell the customer the part is damaged.what a shame that such a big company plays dirty tricks.
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