I have recently purchased a Transit connect from your auction
The vehicle was categorized as a category N (Non structure damage)
I sent a 3rd party to collect the vehicle for me and bring it too my home for repair, on further inspection of stripping the vehicle i have found both front chassis legs to be bent and the crash bar to have split from the spot welds, being someone who is a qualified vehicle body repairer, i find it hard to believe this is not structural damage, this vehicle was either categorised incorrectly by the insurance company or on your website when the listing was placed.
I have had advice from trading standards to put this in writing, as this cleary has been categorized incorrectly and is a dangerous vehicle to be listing as non structural damage, the crumble points on the inner legs will have already been weakened if another accident was to happen, the crumble points will fail.
I would like to know, what you intend to do about this vehicle. as i bought this van with the intent to repair and use, I bidded a fair amount for a transit connect trend with only non structural damage, the undisclosed damage will require specialist tools to repair at an excessive amount.
I would like a refund on this van and i will return it, as i find this van was dangerously wrongly categorized
Thank you for your time, i look forward to hearing how you would like to resolve th
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.