BEWARE, THERE IS NO AFTER SALE SERVICE. ONCE YOU HAND OVER THE MONEY, THATS IT.
I purchased a Motorhome via "Tara Knowles" at Motorhome Depot.
Firstly it took two weeks and many messages before I finally got a reply from her. Eventually she made contact and we viewed and agreed to purchase the Motorhome.
On collection we found that the reversing camera, which was one of the features highlighted in the Motorhome listing, did not work, so we noted this on the handover document. That was our mistake...
It is Motorhome policy that if a fault is found and you note it on the handover, then continue with the purchase, that's your fault and tough luck.
They expect you to cancel the sale or negotiate a repair before you buy the Motorhome and will not entertain any idea of paying for the repair once the sale is completed.
They take a 10% cut from the sale price and received £5,000 commission from this sale, but refuse outright to pay the small cost to repair the camera. I am now forced to make a claim via the small claims court to cover the cost of repair.
My recommendation, go through a dealership, at least you will get a after sales service.
1 year ago
Motorhome Depot has a
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