Sold a damaged resprayed car without being told
I bought a car from Motorpoint Chingford last year and have recently discovered the front bumper had been resprayed. I had made a complaint to them previously last year when I found that the rear wheel arch was resprayed and now I discover that the front bumper has also had previous damage. When I was buying the car I asked them if any previous damage or work had occurred to the vehicle and they said no, they deliberately lied to me knowing it would affect the sale price or even the sale itself. They are a dishonest and unscrupulous car dealership, avoid them at all costs.
When I previously complained about the first damage to the rear wheel arch, their standard response to these sort of complaints is ‘ it was repaired to Motorpoint Standard so its acceptable’. The point is if I was made aware that the car had been resprayed I would not have bought it, so they tells lies to sell their cars, as can been seen from other reviews.
They have set up their own complaint procedure, which is also unfair and bias towards Motorpoint. You can only use their own selected trading standards dispute resolution scheme (South Yorkshire trading standards services) who also seem to think it’s OK to sell people resprayed cars without telling them. They are not a fair trading services company who are probably working for Motorpoint.
I now find that the front bumper has also been resprayed and I am totally appalled by the sales service they are providing.
As many others have complained about these sort of issues, avoid buying from them at all costs and if you make the mistake of going there to buy a car, bring an expert with you on a clear dry day to thoroughly check every inch of the vehicle because they do not tell you about previous damage and resprayed areas. They deserve zero stars.
10 months ago
Motorpoint has a
2.0
average rating
from
40
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.