I have been a loyal customer of Mountain Warehouse for many years and enjoyed shopping at their Ely and Cambridge branch regularly. Since trusting the Brand I decided to order online and paid for my favorite shoes on 22nd October thinking it will be much more convenient (Just walk in and collect from my local Ely branch of Mountain Warehouse). It was big mistake I made, because I still can't collect them because they still don't have them ready for collection on 31st October !. I just can't believe that you can pay and collect right away in the shop but if you pay on line your collection becomes a mystery !. Looks like I am going to advise everybody to give up to try Timberlands instead of the Mountains !..M8148020