My god what a waste of time. I ordered a pair of wellingtons & after paying for a delivery in 5days the product did not turn up. I contacted you & was told it can now take up to 10 working days (Amazon & Post Office seem to still manage,) again the product didnt turn up. After 13 working days I contacted again & was told my order was lost & a refund given. I have wasted 3weeks waiting on a product that probably doesnt even exist & the pathetic generic apology I received may as well have been said by a robot. Absolute disgrace & thanks for nothing, because that's literally what I got from you.