Given sweater as a gift, too small but unable to exchange because original purchase receipt not included. All tags were present and I just wanted same item in a different size. I wrote to customer service and over 2 weeks I got the same form letter saying thanks for contacting us and we see that your return issue has been resolved. I kept replying "NO" it hasn't and they would just send me the exact same form letter. Terrible policy about exchanges and really terrible customer service. Never again we will shop with this company.
4 years ago
Mountain Warehouse has a
2.3
average rating
from
372
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
