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Clare
Ordered a winter coat on 24th January under the impression it would be delivered within 5 days. It didn't arrive. Checked their customer services page - said that actually they didn't mean 5 days - they meant 7 days. We are now on nearly 2 weeks and no communication from them or movement on tracking page. Don't order from them if you need your items within a decent time frame. You can't even ring them as they are currently not answering calls. Clearly have a huge backlog of complaints to deal with.
3 years ago
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Mountain Warehouse has a 2.3 average rating from 365 reviews

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