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Elvis
If I cold give a negative star, I would. Ordered about 10 items and informed delivery would take 5-10 days and might be shipped in parts. However first delivery came in and only 4 items were delivered. Thinking this was the first batch, in the package, it indicated that ALL items were delivered. Checked my online account to see if MH would at least indicate which items have been shipped and all indications were that everything I ordered have been shipped. Couldn't reach them on the customer care cell phone so I sent a mail detailing my bitterness with the delivery. They said they were sorry bla bla bla and have initiated an express delivery of the missing items. I thought all was good then. Only for days to pass and I didn't get any tracking details or any confirmation to show that my missing items have been shipped. Reached out to them again and it's all apologies upon apologies. It's been 2weeks plus and I don't have my complete orders neither are they giving me cogent reasons for the delay.
3 years ago
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Mountain Warehouse has a 2.3 average rating from 372 reviews

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