Is Mountain Warehouse a good website

David

Appalling online customer service. Conversation abruptly finished by ‘Christine’. Bought mens mucker boots from Mountain Warehouse via online Amazon store. Both split. Shop will not accept a return or exchange despite having a pair in the shop and being presented with the split boots. Shop staff polite unlike online staff. Amazon terms will not allow a return. Copy of invoice available. £50 + out of pocket. Cheers.

3 years ago

Mountain Warehouse has a 2.3 average rating from 372 reviews

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