Purchased hat, mitts and neck warmer for my daughter and needed to exchange for a larger size. I had a receipt but not the loose cardboard it came packaged in. Refused to exchange in store and I emailed customer service who also refused to exchange. Receipt states ‘exchange with proof of purchase’ . How misleading as I have the original receipt.
I will not be purchasing from your company again. How disappointing to lose a customer over a $30 purchase.
3 years ago
Mountain Warehouse has a
2.3
average rating
from
372
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
