Extremely dissatisfied. Poor customer service. I order a jacket that was to be delivered to the store. I went into the store 10 days after ordering to see what the status of the jacket was. The jacket had been ordered to the wrong address and they were trying to locate it I was assured, at that time, that the jacket would be there within 3 to 5 business days. Four days later I receive an email from the customers service stating they no longer have the jacket in stock. It has now been 2 weeks since ordering the jacket initially. I call Customer service, in the U.k., to be told that the jacket has been lost in transit and there are no more jackets in that size. I call the store where I originally ordered it from and ther is no resolution to this problem. I can get refund or see if they have any other jacket I want. I will never shop here again!!