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Anonymous
I visited the Thame, Oxfirdshire branch today (sat 4/5) as they had lots of camping chairs outside, with a local music festival happening Sunday and with the bad weather I thought it would be a good idea to get a child camping chair for my 2 year old. There was a chair with shark face on that my little boy liked so went inside to purchase, I was then told I could not purchase this chair as the store had no more in stock and needed a display. But they couldn't sell any as no more in stock in the store (also multiple items that you sell that the store doesn't keep stock of but you can still order). I then popped to try another local stores in the town but no where had a child camping chair. Therefore went back to your store to see if anyway I could purchase the chair and was told no. I spoke to your customer services who couldn't even understand why I wanted to purchase one of your products. I was then left with a crying 2 year old as he couldn't have the chair he had seen and being pregnant myself can't carry him around too far had to then take him home in floods of tears.
5 years ago
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Mountain Warehouse has a 2.3 average rating from 366 reviews

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