Absolutely rubbish customer service. Ordered and paid. No confirmation no order number issues. Finds taken though. Sent e mail on Saturday. Spent a whole Monday morning morning on hold, a rep explained the pending transaction will be dropped back in within 24hours. So I reorder again today, Monday and get an error message AGAIN with no order number nor confirmation. I rang AGAIN. The rep explained they KNOW there is a problem. I wish the rep earlier had told me!! So now, there are thousands of people ordering from them and they KNOW about it but it has no warning on website. Absolutely disgraceful. I m now down a few hundred euro, and still have not secured my purchases.
4 years ago
Mountain Warehouse has a
2.3
average rating
from
366
reviews
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