First tried to order something online and after entering the payment info, and clicking pay now it just reloaded the same page. It was supposed to give me a receipt page. Checked my bank.account and $190.24 had been taken. I kinda assumed everything went through fine. I saw that I was supposed to get an immediate email ored confirmation. Did not happen so googled the company reviews. Pretty horrible. Now I'm assuming that my order was not placed. Called the number on the website. It goes nowhere. Miraculously a store has just opened in my mall. After 6 minutes they gave me a number that puts you in a queue, that needs up promising you a call back and hangs up on you. Obv the callback never happens. Finally got through 2 days of.periodically calling. Guy confirmed no order placed, filled out a spreadsheet with my info and said it would be resolved. 2 weeks later nothing of course. Gonna start my calling campaign tomorrow... Read the reviews on amazon of some of their sleeping bags, and bought one last week, while expecting my refund, and SHOCKINGLY the MOMENT I first unzipped it, the zipping system broke. Amazon reviews are a scam, obv they want to sell it. They dont allow.criticism of the company or reputation, etc. This entire company is a joke, just google it. You will see hundreds of stories just like mine. I'm going to return the bag tomorrow on my lunch break. What a scam company so far.