From the get go the buying experience has been top notch. Very impressed with the whole journey. The custoner service is second to none, Kyle my contact was extremely responsive and friendly and helped throughout the process, we made amends easily and the cups were delivered ahead of time. The quality of the cups are also amazing, when we opened the box there were woops all round at how great they looked. The focus on sustainability is very clear from the recycable material throught to the carbon calculkators used when you purchase showing you clearly how you have made an impact.