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Denis
Spent numerous attempts to have my order delivered to Russia. For whatever reason, after years of receiving to the work address, issues with Italian customs started arising. Provided company name, personal use statement on the phone to Mr Porter customer service. All took in excess of two weeks so far. Upon contacting DHL found out they never received any responses to info requests. Extremely ugly logistics set up where Mr Porter apparently hires a transport co who deals (or more exactly - does nothing to deal with) issues with delivery.
4 years ago
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MR PORTER has a 1.8 average rating from 73 reviews

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Alice, Customer Support

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