My 1st order in Dec 2023 was great! Arrived in about 5 weeks, absolutely no problems. So I ordered a second set. I haven’t heard a single thing from anyone. It’s been 8 weeks (4-6 week delivery time) and I have not received anything. I checked my account and it showed my order was still pending. I sent an email inquiring about the status of my order in which I included my order confirmation email and PayPal receipt. I haven’t heard back AND my order disappeared from my account (even the previous order disappeared). So I tried emailing again…nothing. Tried calling…number just rang endlessly. Tried to email the UK office in case the US office was having problems. Nada, zip, zilch. I checked their socials and the last post is March 12 but I can’t find anything about the company shutting down, in fact they are still taking orders. I will be requesting my money back from PayPal today and I strongly suggest that anyone who is thinking from buying reconsider.
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