I experienced a very unprofessional and unacceptable situation with Multibank. From the outset, I was continually pressured into investing more, being advised of all the wonderful benefits. When I did invest more, the service was exactly the same and none of the advantages that were promised. It was suggested that my investment was handled through a third party, which turned out to be disastrous. After a dire experience with money lost and no communication from Multibank agent, I repeatedly called Multi bank and was advised that the agent with whom I was dealing had left some three months ago. They were unaware of who was dealing with my account. I was extremely nervous at the entire situation and therefore decided to withdraw the funds in my account which they declined until I involved FOSTERBOON . O R G who assisted me with my withdrawals. During all of this time, I was dealing with Customer Services and it would appear other departments. Any questions I raised were never answered and I was sent numerous contradictory messages regarding refunds. When questioned, all refused to answer. I have now closed all communication with Multibank. I have a complete file of lies and contradictions. Be warned and beware of this organization. It is all fine until something goes wrong and then their attitude changes completely.