Well we started this in Dec 13 had sofas delivered June 14 as I have an heart attack at Easter made to pay for storage within weeks it was faulty- told new sofas would be made -didn't even come & see odd?- made appointment for delivery durning day came 7pm sat eve end Nov with only 1 sofa not 2 & no details to take faulty ones away, it didn't happen so following week sat asked for after 9am delivery came 7.45am and hole in fabric in 1 sofa plus about 10 other faults!! Had to have someone to come & check over them even more faults found so we had to have more sofas made (we went for different ones) We then found out that 1st set of sofas had a manufacturing fault thus why didn't come and check them out as they knew they had a fault but didn't tell us thus 2nd set weren't what we ordered as they changed design !!! 3rd set of sofas took months as even though we had afternoon in store in January they didn't put order in till late March - don't ask- came in the late summer of 2015 when son home from uni he found large hole in one of the cushions where cotton in sewing machine ran out thus top switched but not under , they sent a man out who sat on floor and so called stitched it by hand a think a 8 yr old could have done better so they said they would sent new cushion cover which they did but for wrong cushion!! Here we are in late April 2016 still waiting for cushion cover with no hole in it It has taken 2 1\2 years and still not got 2 complete sofas???????????? Also as we ordered spare cushion in white to go on new sofas they were not new and have not been replaced with the sofas thus we have old cushions on new sofa - a wasted nearly £200 Look some where else please it has been the must stressful items I have purchased ever and to be honest I don't even like the sofas we have - I just wish we could have our monies back, but we have no chance of that as they do not help one bit!!!!!