I wish I had read these reviews before buying an armchair from Multiyork, instead we believed their own advertising! After less than two years the tops of both arms on the chair started to collapse inwards, after I complained Multiyork sent a repair man to look at the problem and repair it. When he took the arms apart I saw that there was an approximately 10cm gap between the wooden rails on the top of the arms covered only by thick cardboard!! The cardboard had collapsed causing the problem. How any 'Master Furniture Maker' could consider this setup to be suitable or long lasting escapes me. The repair guy added two extra rails on the top of both arms, then covered them with new cardboard! The chair is still not completely right but Multiyork will not do anything more. Do not buy any upholstery from this company thinking you will get a quality item!