Good food but poor customer service. I tried to cancel a subscription a couple of days before it was due, a bit late but before the order had been prepared or dispatched. Whilst having correspondence with their customer services team they continued to keep processing the order to the point that the order was beyond being cancelled and drawn back through their system. Perhaps because a lot of that process is automated. Customer services were not particularly helpful. Food is good but well overpriced for what it is if you end up paying full price. Packaging is also pretty terrible for the environment. Lots of plastic that isn't widely recyclable. Having tried a few food prep companies, I'd recommend Gold Stand Nutrition as an alternative for better quality food, better macro composition, fairer price, and packaging that is nearly 100% recyclable.