Mis-selling Poor quality Products, I sold my beautiful Lang and Emil grey dining chairs due to changing the room to a black theme kitchen and doors etc, I rang my furniture to ask firstly about the black chairs and the quality, they assured me quality was very good and the chairs are definitely black, when the order arrived I unpacked and set the chairs up as soon as day light had come in to the room to my belief the chairs are NAVY!, every person who came to my house said the chairs are navy, I even sent a picture to my furniture who said they are black, even after the picture having being sent having black furniture in the photo? Clearly showing the difference, I have tried to send the chairs back and as boxes were damaged they wanted to charge me £120 for more boxes which I was reluctant to pay but now having to buy more chairs and having no room I agreed, having got home from being away to send the chairs back the company says boxes are now out of stock and they will not be in stock until after the expiry of sending the chairs back and getting a refund, how convenient? They just take your money and don’t care about the customer, I am now going through my bank under section 75 to do a charge back on my credit card and they can collect the chairs once this goes through, they sell a lot but please read the bad reviews I wish I did! Total waste of time and money shouldn’t of listen to my gut!