Avoid at all costs! Complete con artists! I ordered 2 canvases from here and when they arrived they had a white line along the edge. I complained and they stated it was an error in the photo end you could obviously see they had aligned it on the frame incorrectly. After much tooing and froing they agreed to replace - i had to reorder through the website and when i got to the paypal payment cancel so that the order goes to then as incomplete, they would then send my replacement canvases at no charge. When I followed their instructions however, the payment went through as PayPal on my phone is automatic. No problem I thought I'll email them and they can refund. We'll turns out that as I signed up to their terms and conditions when the payment went through and they're a German company they don't have to refund me and won't! Even though I have evidence that the canvasses were supposed to be complementary due to their previous substandard product. Until people stop buying from them they will continue to scam people.