This "UK" company based in Germany is a waste of time. I ordered a canvas on 11/2/21 and have had 2 automated emails from them. One telling me there was going to be a delay in production and then another telling me that my product won't arrive until 3/3/21 (now 4/3/21 as of 10:55 on 1/3/21) This is naff all use to me as I ordered the canvas as a gift which I hoped to be giving on the 1st of March. I thought for a basic item from a "UK" company I'd given it plenty of time but I didn't bank on a 20 day lead time.
I imagine there are abundant Covid and Brexit excuses that Das Bot can automatically spew at me but at the end of the day if you aren't in the UK don't pretend to be.
If you are going to take 20 days to get something to me that I could get from a genuine UK company next day delivery....... Let me know and I'll take my business elsewhere.
Update: just had a Brexit exception notice from UPS. Delivery pushed back to "end of day" on 4/3/21. How much longer is this going to go on?
Reply from Mypicture was automated rubbish so no idea when my real delivery date will be.
3 years ago
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