I ordered a photo cushion on 21st July for a special Wedding Anniversary Gift to be delivered on 28th July. I had an e mail on 22nd saying the order had been processed and would be delivered in 3 - 5 days ( making that 27th July latest date) it is now going into 30th July ( the anniversary has come and gone) and still no gift!! This was an expensive product compared to other companies that do the same sort of thing. A friend of mine ordered similar from another company and it was delivered on 27th ( we ordered the same time and date). This company is pathetic - when you query where the product is they say If its not there by the date get back to us. Then the next time they tell you to wait another five days and get back to them again!! My picture.Com is a waste of space- I would recommend you stay clear of this company and look elsewhere! Once they have your money they are not interested and each time you contact them It’s a standard message from a different person. Very poor - keep away!!