I bought one bracelet from here in the beginning of 2017. In February of 2018 they took an unauthorized charged of $20 from my account. The only contact they have is email as the number does not work. I have spoken with multiple representatives and they answer at first then do not answer after that. I have recently reached out to them once more to remind them they still owe me a refund after taking out an unauthorized charge which is illegal. I received another message this time from someone claiming to be the manager called Chris. He said he'll assist me if I didn't intimidate his team. That is the most horrible customer service I ever heard of, not only not taking the blame or apologizing for taking an unauthorized charge out but telling their customer that they would only help you to not call out their team in that they took out charges illegally... Well don't do anything illegal if you don't want to be called out on it... I am still waiting for my refund.
6 years ago
My Buena Vida has a
1.3
average rating
from
27
reviews
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