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Anonymous
Worst Service! Never Again Very unprofessional service! We booked EoT cleaning with them for a 1bed. The cleaning agent came in without a bleach or even a toilet brush both of which I had to buy for her. Looking at the small bag of equipment she brought with her, we were worried if they have even the things needed for EoT cleaning. When asked she assured that she has done a lot of EoT cleanings and she will get our deposit back. The check-out was conducted by a professional the next day and they called it "domestic" cleaning and the photos clearly showed limescale in kitchen and bathroom and even the water marks left behind. We got the checkout report after a week and when we raised this with myconstructor they said we can't help after 48hrs, even though we clearly showed the professional checkout report conducted within 48hrs. Now our property manager is deducting from our deposit for a full professional reclean. Truly dissapointed with the service and also myconstructor support.
4 months ago
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myconstructor.co.uk has a 1.3 average rating from 48 reviews
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