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Hind Alaasemi
I wish I can give no star they are unreliable and dishonest, I bought dress from them and the size was too large I contacted them and they told me their policy only to exchange with different size I accepted so I told them I wanted by 5/14/2024 they told me they would ship the dress as soon as they get the one I have so I went right away and I shipped back by the fastest way on my cost so they can recive it on 5/7/2024. I heard nothing from them until thursday 5/9//2024 I contacted them to confirm the receipt and the exchange processed and shipped they confirmed they received it but they will be send it within 1 business day however i didn't received anything on friday so I decided to contact them on monday 5/13 with one day left to my event and they replied tell me they will ship it today. after back and forth I found out they didn't have the size I want and they had to order it and they received it late on friday so they missed the shipping window.. firstly they where dishonest by saying the have the dress secondly they neglect to ship it in saturday which is lack of customer service and promising to get the dress between 1-3 days now I lost money because the won't keep the dress and refund me and I lost time because me event tomorrow and not sure what to wear.. Don't recommend this business I'm so frustrated and angry 😡
6 months ago
Read My Dress Line Reviews
My Dress Line has a 1.7 average rating from 12 reviews

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