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Lisa
Very good customer care when buying however customer care after purchase is a different story. They offer ‘easy’ return and refund service but there is constant emails and unanswered phone calls to contend with. When a refund is made, the original ‘free post’ is then deducted from your refund. There is no mention of this in the refund policy. Overall a mixed experience with My Friend Alice.
3 weeks ago
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My Friend Alice has a 4.3 average rating from 101 reviews
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Alice, Customer Support

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