I only knew my parcel was arriving because I checked the tracker. I stayed in all day no sign, can't speak to anybody but automated chat. Parcel never arrived tried contacting again next day auto chat told me I had already contacted previous some help that was even though I was supposed to get email and call. I tried to track again and said sorry for delay your parcel will arrive within 24 hours I will not hold my breath on 4th day. Contacting and communication non existant I would use any other company in future and if company I was buying from used these I would buy elsewhere.