There are a number of companies which are using the pandemic as an excuse for their own ineptitude but none so often or as shamelessly as Hermes. They repeatedly leave packages in the communal (and publicly accessible) area of the block of flats where I reside, rather than dropping packages outside the door of the flat where delivery is due to be made. On this occasion, I went down to speak to the driver when he returned to his van and queried why he did not deliver the package to the actual delivery door only to be met by a shrug, follows by "pandemic eh". I actively avoid ordering from retailers that use Hermes but unfortunately this one slipped through the net.