Booked pick up Booked pick up, waited all day, after 8pm went to close the door, left open to ensure that courier knew someone was home, along with the lights and I was working in the front. No knock or ringing of the bell but card was thrown into the porch. Waited for next pick up day, expected 4-6pm. No show. Contacted Hermes , the answer, "Today @ 17:20 Your local courier tried to collect your parcel but they couldn't. They will try again on their next working day " This information is rubbish I was waiting at the front of my house, the door was open and I had family home too. This time No card left either. More damning is that I have a security camera a the door and no one showed!