The worst experience of my life. The CDM Phil is extremely disrespectful. Management speak to those who don’t have English as a first language with complete disrespect and have bullying mannerisms and me being British, it was so uncomfortable to watch. You constantly have to chase up your pay and if you don’t, trust me, they will forget to invoice/pay you. There is no sense of trust and ABSOLUTELY NO flexibility. Managers will be calling you all hours of the day asking if you are coming in. The term “flexible” seems to be lost in this business as they expect you in on a daily basis PLUS working from 11am to almost 8pm most days for chicken change. Managers making unconscious bias comments to seem “funny” (Lisa) when really it’s embarrassing and down right disrespectful. There is a lot of training to be done with this company and as a previous courier for many years I am shocked such a large company employs the cast of eastenders for “management”. The behaviour and utterances are disgusting, belittling and down right disrespectful. There are many other couriers out there, please do your research and find the best one, stay away from Hermes if you want peace.